Dear diary,
Last week at my SRP was a somewhat eventful one. I made more phone calls for the nurses as described in my previous blog post, however, this was not my only task for this week.
After I had finished the phone calls, I spoke with the office manager for more work. She gave me a book of ADHD forms to alphabetize. The interesting part about this was that I was required to first sort the forms by letter to place into different tabs, and then alphabetize them a second time within each tab. This job did not take me very long since I am an efficient alphabetizer.
During my day of SRP, I also looked into the procedures in place for adolescent depression screening at Camelback Pediatrics. Currently, the office does not screen for adolescent depression. This week at my SRP I will be researching methods used by other valley pediatric offices to screen for adolescent depression, as well as the signs, symptoms and causes of the disorder, and presenting my findings to the doctors.
Stay frosty! - Ted ;)
Monday, February 27, 2017
Thursday, February 16, 2017
SRP is taking off!
Dear Diary,
Today I got my first real assignment at Camelback Pediatrics. When a pediatrician at the office needs to refer a patient to a specialist, they use what is referred to as a referral sheet. These referral sheets along with all the necessary information is then faxed to the office of the pediatric specialist. My job today was to call these offices and ensure that the faxes came through.
If the office did receive the fax, I recorded the name of the person to whom I spoke, and whether or not the patient had scheduled a visit yet. If a visit had been scheduled, my work was complete. If a visit had yet to be scheduled, I would thank the office representative, and then call the parent of the patient and give them the proper phone number to schedule a visit for their child.
If the office did not receive the fax, this when things got interesting. Most of the time when this occurred, either the fax had not yet been processed electronically, or the fax had not gone through. In either of these cases, I wrote this information down and passed it on to the nurses. In one of my about 40 or so phone calls, the hospital had received the fax, but had no record of the patient in their system. This presented a real puzzle until the office representative found out that the hospital would not accept the patient's insurance, so they would not be caring for that child. Another twist came when I contacted the parent of a patient, only to find that they had scheduled an appointment with a different hospital than the one I had just spoken to. What a day!
Stay frosty! - Ted ;)
Today I got my first real assignment at Camelback Pediatrics. When a pediatrician at the office needs to refer a patient to a specialist, they use what is referred to as a referral sheet. These referral sheets along with all the necessary information is then faxed to the office of the pediatric specialist. My job today was to call these offices and ensure that the faxes came through.
If the office did receive the fax, I recorded the name of the person to whom I spoke, and whether or not the patient had scheduled a visit yet. If a visit had been scheduled, my work was complete. If a visit had yet to be scheduled, I would thank the office representative, and then call the parent of the patient and give them the proper phone number to schedule a visit for their child.
If the office did not receive the fax, this when things got interesting. Most of the time when this occurred, either the fax had not yet been processed electronically, or the fax had not gone through. In either of these cases, I wrote this information down and passed it on to the nurses. In one of my about 40 or so phone calls, the hospital had received the fax, but had no record of the patient in their system. This presented a real puzzle until the office representative found out that the hospital would not accept the patient's insurance, so they would not be caring for that child. Another twist came when I contacted the parent of a patient, only to find that they had scheduled an appointment with a different hospital than the one I had just spoken to. What a day!
Stay frosty! - Ted ;)
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